Policies at Field Armor
Service as It Should Be
In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!
Shipping Policy
How It Works
We primarily ship via USPS priority mail. We charge a flat rate of $10. Please let us know if you have a different preferred method of shipment.
Returns
The Small Print
We offer a 30 day return policy from the date of delivery.
For exchanges due to sizing, we ask that the customer pay a $20 shipping fee - $10 for the return, and $10 to ship out the new vest.
"Remember: please measure twice and order once!"
Warranty at Field Armor
Our Policy
We are offering a 1 year craftsmanship warranty from the date of purchase on all premium dog vests. You will need to provide proof of defect by email at support@fieldarmorusa.com.
Our Privacy Policy
Your Data is Secure
We will not share your personal information with anyone about your purchases with Field Armor. We will always ask permission to use customer photos that feature our products.
give us a call at (586) 997-4809 Monday-Friday 8a-430p Eastern Time